Customer Service Hotline: +63 900 000 000 / +63 900 000 000 • Monday - Saturday: Open 8:00am - 5:00pm

Return and Exchange Policy:

Thank you for shopping with us. Please read our return and exchange policy carefully before making a purchase.

1. Returns: We do not accept returns for refunds. All sales are final.

2. Exchanges: We offer exchanges for items of the same or greater value within [number] days of the purchase date, provided the item is in its original condition with tags attached and accompanied by the original receipt or proof of purchase.

3. Eligibility: To be eligible for an exchange, the item must be unused, unworn, and in the same condition as when you received it. It must also be in the original packaging.

4. Excluded Items: Certain items are not eligible for exchange, including but not limited to, perishable goods, personalized items, and sale or clearance items.

5. Exchange Process: To initiate an exchange, please contact our customer service team at [contact information] within the designated exchange period. We will provide instructions on how to proceed with the exchange.

6. Shipping Costs: Customers are responsible for all shipping costs associated with returning the item for exchange. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the item's safe return.

7. Inspection: Once we receive the returned item, we will inspect it to ensure it meets our exchange criteria. If approved, we will process the exchange and ship the replacement item to you promptly.

8. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement.

9. Final Sale: Certain items may be marked as final sale and are not eligible for exchange. Please check the product description or contact us for clarification before making a purchase.

By completing a purchase with us, you acknowledge and agree to abide by our return and exchange policy.

If you have any questions or concerns regarding our policy, please don't hesitate to contact us. We're here to assist you.